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Academic Catalog 2022-2023

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Sales Management, Graduate Certificate

2022-2023 Edition

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  • Program Requirements

The Graduate Certificate in Sales Management is designed to provide sales managers with an integrated approach to sales management that recognizes the customer journey does not end with a sale; instead, it is a continuous process of identifying opportunity, recognizing customer challenges, addressing customer pain points, and supporting customer success. To develop these skills, it is important for sales managers to better understand how analytics and AI can be used to understand customer behavior and predict market trends, develop strong leadership skills to build successful teams, and to use project management techniques to better reach goals. 

Complete all courses and requirements listed below unless otherwise indicated.

Required Courses

Course List
Code Title Hours
LDR 6100Developing Your Leadership Capability3
SMT 6010Building Business Acumen3
SMT 6020Managing the Customer Experience3
SMT 6060Decision Support and Sales Analytics3

Elective Courses

Course List
Code Title Hours
Complete a minimum of 6 credits from the following:
CMN 6040Consumer Behaviors in the Online Environment3
CMN 6045Leveraging Digital Technologies: Strategy, Assessment, and Governance3
CMN 6060Negotiation, Mediation, and Facilitation3
EAI 6020AI System Technologies3
LDR 6110Leading Teams Strategically in a Global Environment3
LDR 6135Ethical Leadership3
PJM 5900Foundations of Project Management4
PJM 6185Managing Innovation Projects3
PJM 6210Communication Skills for Project Managers3
SMT 6983Special Topics (Special Topics)3

Program Credit/GPA Requirements

18 total quarter hours required
Minimum 3.000 GPA required

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  • 2022-2023 Undergraduate PDF

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  • 2022-2023 Course Descriptions PDF