Our team is committed to helping students and families understand the student account and associated billing statements, important dates and deadlines, payment options, and overall financial responsibilities associated with a Northeastern University education.
Billing Policy
Tuition bills are only generated electronically each semester and are available via the Student Hub. Paper bills are not generated. Balances are due prior to the start of the term. For additional information regarding the e-bill, please visit the Billing & Payments Frequently Asked Questions webpage.
Students must authorize parent or guardian access to view billing information and make payment via the Family Portal. For more information, visit the Northeastern Accounts website.
Discrepancies in your bill should be addressed in writing via the Student Financial Services Inquiry form . Include your name, Northeastern ID, Northeastern email address, dollar amount in question, date of invoice, and any other relevant information.
Responses will be sent to the student’s Northeastern email address. If there is a discrepancy in your bill, pay the undisputed part of the bill to avoid responsibility for any late fees or financial holds.
Student Financial Responsibility Agreement
As compelled by federal law, all students who enroll in classes at Northeastern are required to complete and accept the Student Financial Responsibility Agreement, which acknowledges their obligations and understanding of the financial policies of the university. This will be available for completion after July 1 each academic year. The SFRA informs students of the financial responsibilities associated with enrolling for classes and explains the potential consequences that may result if a student fails to meet those obligations. This agreement must be completed once per academic year and is located on the Student Hub. Failure to complete the SFRA will result in a hold that prevents registration.
Past-Due and Delinquent Balances
When a student fails to make payment on a balance owed, the university may initiate a series of progressively severe actions, including but not limited to:
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Assessment of late fees
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Placement of a financial hold preventing:
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Course registration or schedule changes
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Participation in global study programs
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Release of diplomas
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Initiation of collections activity, including referral to third-party collection agencies
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Collection fees
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Involuntary withdrawal from the university
Students withdrawn for nonpayment remain financially liable for all outstanding tuition and fees. In addition, the student is responsible for all reasonable collection costs and any legal fees incurred by the university during the collection process.
International Students
For students in F-1 or J-1 visa status, failure to resolve delinquent balances in a timely manner may negatively impact immigration status, potentially affecting eligibility to remain in or reenter the United States. Students who face status issues due to failure to resolve delinquent balances should contact the Office of Global Services.
Late Fee Policy
Northeastern has implemented a policy regarding late fees. If the balance on a student’s account remains unpaid, 30 days after the initial bill due date the university will impose a late fee of $150 on the student’s account. If the student’s account balance remains unpaid after the initial late fee is assessed, the university will impose an additional 1% late charge once a month, until the balance is paid. If delinquency continues to a subsequent term, the late fee assessment cycle will start again. There will be an initial late fee, in the amount of $150, then an additional 1% late charge once a month until the balance is paid.
If a student or payer wishes to dispute a late fee assessment, they may review and submit the Late Fee Removal Request form.
Collection Partners
As outlined in the SFRA, student account balances that remain unpaid will be placed initially with ECSI, Northeastern’s precollections partner. If a student account balance remains unpaid, the past-due student account balance will then be placed with a collections agency (Reliant or Radius). Information about Northeastern’s collections partners can be found here.
Refunds from Credit Balance
If you have a credit balance due to an overage on your student account, you may receive a refund. Refunds due to a withdrawal are granted based on the date of the official withdrawal as processed by the Office of the Registrar.
Credit balances will be refunded to the student unless otherwise directed by the student or the bill payer. Note the following exceptions:
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Payment plans and supplemental loans: Credit balances created from supplemental loans, or overpayment to the monthly payment plan, will be refunded to the bill payer on record unless a completed Refund Authorization form, stating that funds may be released directly to the student, is received from that borrower. Please note that anticipated credits are funds that have not been received by the university and, therefore, cannot be refunded.
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International payments: Credit balances created from an international payment must be returned to the originating bank by the payment method used.
Tuition Adjustments for Dropping a Course
If a student drops one or more courses, they are eligible for a full reversal of the course tuition as long as the course(s) were dropped before the course drop deadline. Once the deadline to drop a course without a W grade passes, the student is responsible for 100% of tuition and associated charges—no partial refunds will be provided. Refer to the academic calendar for course registration dates. Please see the Financial Aid page for information on how financial aid will be impacted for withdrawing from or dropping a course.
Tuition Adjustments for Official University Withdrawal
General Information
The Schedule of Tuition Adjustment below applies to students who withdraw from a given term or from the university; students who are dropping a course but remain enrolled in the term should refer to the Tuition Adjustments for Dropping a Course section above. Note that nonattendance does not constitute official withdrawal; all adjustments are based solely on the date of withdrawal recorded through the Office of the Registrar.
The adjustment schedule is applicable across all university campuses and locations. For more information, including state-specific disclosures, please visit the Policies and Procedures section of the SFS website.
Cancellation
Students who notify the school of withdrawal up to and including the first class session or the seventh day after enrollment, whichever is later, are eligible for a refund of 100% of tuition charges and certain fees.
Official Withdrawal, Approved Leave of Absence, and Nonattendance
Students who officially withdraw from the university, take an approved leave of absence, or do not participate in course activities during the first 10 consecutive days of the term may be eligible for an adjustment of tuition and certain fees.
If a student submits an official withdrawal from the university, they may be eligible for a tuition adjustment based on the official withdrawal date recorded. Note that nonattendance does not constitute official withdrawal.
Please also see the Financial Aid page for information on how aid is impacted by withdrawal.
Schedule of Tuition Adjustment
| Full Semester or Term | Session A and Session B | Initial-Third, Middle-Third, and Final-Third | School of Law | |
|---|---|---|---|---|
| Before Term | 100% | 100% | 100% | 100% |
| Week 1 | 100% | 100% | 100% | 100% |
| Week 2 | 100% | 100% | 80% | 100% |
| Week 3 | 87% | 72% | 60% | 87% |
| Week 4 | 80% | 58% | 0% | 80% |
| Week 5 | 74% | 0% | 0% | 74% |
| Week 6 | 67% | 0% | N/A | 67% |
| Week 7 | 60% | 0% | N/A | 60% |
| Week 8 | 54% | N/A | N/A | 54% |
| Week 9 | 47% | N/A | N/A | 47% |
| Week 10 | 40% | N/A | N/A | 40% |
| Week 11 and Beyond | 0% | N/A | N/A | 0% |
Timing
Any credit balances resulting from a tuition adjustment will be issued to a student within 30 calendar days of the date of determination of a student’s withdrawal or cancellation. The date of determination is defined as the date on which the university becomes aware that the student has withdrawn, either through official notification by the student or administrative determination by the university.
For students who cease attendance without providing official notification, the university may determine the withdrawal date based on the last date of academically related activity, as documented in the university’s records.
Maximum Administrative Fee for Cancellation and Withdrawal
For students admitted to a program of study located in British Columbia, California, Florida, Maine, New York, North Carolina, Ontario, Virginia, and Washington: If an Enrollment Agreement is canceled, or a student does not begin attendance in their program, the university will retain a maximum administrative fee of no more than $100.00 USD. For students admitted to a program of study in Massachusetts, or a fully online program, the university may retain a higher administrative fee, including but not limited to an amount equivalent to the enrollment deposit(s).
Impact on Financial Aid
Students who receive financial aid should be aware that a cancellation, withdrawal, leave of absence, or course load reduction may result in an adjustment to their financial aid award, including the return of all or a portion of aid funds to the applicable federal, state, provincial, private, or institutional program. Any such adjustments will be made in accordance with applicable laws, regulations, and the terms and conditions governing each aid program or awarding agency. Students remain responsible for any balance owed to the university after tuition adjustments and financial aid adjustments have been applied.
Tuition Insurance
Given the substantial financial commitment that students and their families must make to pay for a Northeastern education, SFS offers options for tuition insurance. For more information, visit the SFS website.
Tax Information
Northeastern provides certain annual tax forms to eligible students. For more information, visit the SFS website.