IT Services is Northeastern University's central group that provides technology services, solutions, and support to all Northeastern students. Visit the Connect To Tech guide for information and key technology resources that are particularly helpful to students, including:
- Northeastern accounts
- Access to email
- Laptop recommendations and discounts
- Canvas learning management system
- Software such as Office 365, Adobe Creative Cloud, and Claude AI
- Frequently used websites and mobile apps
Technology Support and IT Service Desk
Technology support is available 24/7 online or by phone and email. The Tech Bar is the place for in-person support and has locations in Boston, London, New York City, and Oakland.
service.northeastern.edu/tech
617.373.HELP [4357]
help@northeastern.edu
Visit the Tech Service Portal to search for how-tos and FAQs, borrow a laptop or other equipment, start a live chat, and search other resources.
Occasionally, interruptions to university systems, services, and tools can happen—when they do, get updates about them through Northeastern's IT status page.